Frequently Asked Questions
Where is Hero from?
Hero MotoCorp is India’s leading two wheeler company, which has been providing customers with an excellent range of two wheelers that ensure both style and comfort.
Is there a warranty?
Hero Motorcycles South Africa offer an industry leading warranty of 5 years / 100 000 km. Refer to the warranty T&C’s for more information.
What motorcycles are available?
The full range of commercial and lifestyle Hero motorcycles are listed under products at www.heromotorcycles.co.za
Can I finance a Hero?
Finance options are available through all major banks in South Africa. Wesbank has offers tailored specifically for XPulse models which include residual based finance.
Is lay-by an option?
Selected Hero dealers offer a lay-by finance option from 3-12 months with flexible deposit amounts. Dealers currently offering this service are: Bryanston, Lynnwood, Gezina, North, Polokwane and Centurion.
Where do I get spares from?
Hero Genuine Parts (HGP) are readily available at over 30 dealers nationwide.
How economical are the motorcycles?
Hero’s are designed with the environment in mind, consuming less parts and using less fuel than any other motorcycle in class. The media has achieved up to 65 km/l on an Eco 150 Commercial in a mixed use test.
How can I sell my Hero when I want another model?
Hero dealers offer a guaranteed trade-back within 2 years or 30 000 km.
What license do I need to purchase a Hero?
The requirement in South Africa to ride your Hero on a public road is a code A/A1 license, depending on the model you chose.
How do I find an owner’s manual?
Your nearest authorised dealer will have electronic copies the manual for your motorcycle. These are not printed to protect the environment from unnecessary wastage